Sales conditions

Terms and Conditions

 

Order

Orders can be placed by mail, whatsapp or by phone. Once payment is received, a delivery day will be agreed upon, according on the stock. The delivery time for small orders is 24/48h and 72h for larger orders.

 

Payment

Payments can be made by transfer to the account:
Sofia González Reyes
CI 1705869046
Address: Gerona 24-129 and Guipúzcoa, La Floresta, Quito-Ecuador
Mail: info@mamatungurahua.com
Banco del Pichincha
Cuenta de ahorros: 2203197487

Or they can be made in cash on the day of delivery.
We do not accept credit or debit cards. In case you wish to pay by this means you can go to the stores that distribute our products.

 

Deliveries

Deliveries can be made by Servientrega. Quito 3 usd /Continental Ecuador 5 usd up to two kilos. Other destinations and weights please contact us.
Or you can pick up your order at La Floresta, Quito, by appointment: Gerona 24-129 and Guipúzcoa, La Floresta, Quito.
The deliveries by bike are made between Patria Avenue and Rio Coca, without additional cost one day per week.

 

Prices

The prices are expressed in USD and include VAT (invoice with RISE).
Although we usually keep the rates in the long term, they are subject to change.
The rates that we give in direct sale are not the same ones that have the stores who are free to apply a rate according to its needs.

 

Responsibility

The advice expressed on this site is not medical advice and does not replace the prescription and opinion of a specialist.

 

Warranty

We offer a guarantee on the products, if the customer has taken our advice into account.
We are always open to your suggestions, comments and needs, do not hesitate to contact us for special orders.